Who we are
The site is published by AIPLAY Editorial Team, an affiliate partner of the platform. The site is written in English for Malaysian readers and covers one subject: how the platform works, from registration and login to games, payments, promotions and the app.
Editorial, partnership and privacy enquiries: [email protected].
Our commercial relationship with AIPLAY
Links marked “Join AIPLAY” and similar lead to the operator’s sign-up page with our referral code attached. If you register and play through one of these links, the operator pays us a commission. This does not change your deposit, withdrawal or bonus terms, and you pay nothing extra.
Because we are paid by AIPLAY, this site is not an independent review. We publish its own rules and figures, note where it does not publish something, and link to independent gambling support. The disclosure strip at the top of every page repeats this.
Disclosure: this site is commercially connected with the AIPLAY operator and earns referral commissions. It does not register members, authenticate users, hold funds or control platform accounts.
What we do and do not do
| Task | Who handles it |
|---|---|
| Explaining how AIPLAY works | aiplay-my.com |
| Linking you to the sign-up page | aiplay-my.com (affiliate link) |
| Creating and verifying your account | AIPLAY |
| Deposits, withdrawals and bonuses | AIPLAY |
| Password, OTP and PIN resets | AIPLAY support (live chat, WhatsApp, Telegram) |
| Account closure and limits | AIPLAY support |
| Correcting an error in a guide | aiplay-my.com |
Please do not send passwords, one-time codes, PINs, bank details or identity documents to us. We cannot act on them and will delete any that arrive.
How we check facts
Every figure in our guides comes from AIPLAY’s own channels: the account app (its rules pop-ups, deposit and withdrawal screens, language file and registration form), the marketing site (games, promotion, payment, download and tutorial pages) and the operator’s published posts. Each guide carries the date on which those sources were last checked, currently 17 October 2026.
Where AIPLAY publishes different figures in different places, we show the figure from the app, because that is what applies in your account. Where it does not publish something, such as withdrawal processing times, fees, bonus wagering multipliers or a licence number, we say so rather than guess. Offers and limits change inside the app; the figure shown in your own account always applies.
We have not independently tested every function described. Step-by-step instructions follow AIPLAY’s own tutorials and the controls visible in the app.
Corrections and contact
If a figure on this site differs from what you see in your account, email [email protected] with the page address and a screenshot of the app. We check against the live app and update the page and its checked date.
Responsible gambling
Online casino play is for adults aged 18 and over, and online gambling is restricted in Malaysia. Check the law where you live. Set a budget before you deposit, treat every stake as spent, and stop rather than chase losses. If gambling is causing harm, independent help is available; see our responsible gambling page.